forum has been created for users
of the pcAmerica point-of-sale software products, Cash
Register Express (CRE) and Restaurant Pro
switching to CRE at the end of
2013 our store has experienced its fair share of issues with the
all fairness, many issues were related with the initial configuration
lack of understanding Windows and sql configuration.
did not purchase pcAmerica as a
turn-key system that includes the software and hardware. Instead, we
the hardware separately, which in the end saved us a good $2300 over a
system from pcAmerica.
problem we had is getting
used to the functions and features, mostly the lack of features that we
our previous POS. Like with all things you plan to buy, the pre sale
was excellent. Post sale support has been somewhat disappointing,
to a point for us to be concerned about. Their support is out of India
and sometimes there are problems understanding the limited English some
their engineers speak.
After we purchased the software, we received their monthly newsletter.
Unfortunately, none has addressed or described current problems, plans
fixing outright problems or enhancing the products. The newsletters are
with advertising and general retail stuff that is mostly “old news” for
Searching for reviews and other retailer comments we have found very
the Internet that is constructive, other than good or bad comments. So,
established this forum for users of pcAmerica to share the good, the
the ugly. Perhaps even help each other with tips and hints on how to
are invited to visit the forum
and participate and share your views and experience.
Unlike some other sites that claim
to provide a forum for users to express their opinion and concerns and
solicited for another product, we do not sell software. We are a liquor